Melrose Plumbing & Heating Services

Terry at Melrose Plumbing receives consistently strong praise for his technical skill, thoroughness, and knowledge of codes and equipment, with multiple reviewers explicitly calling him a Master Plumber and highlighting the quality of his workmanship. His professionalism scores well overall, with many reviewers noting his communication, responsiveness, and courteous demeanor — however, one credi... Read more

Terry at Melrose Plumbing receives consistently strong praise for his technical skill, thoroughness, and knowledge of codes and equipment, with multiple reviewers explicitly calling him a Master Plumber and highlighting the quality of his workmanship. His professionalism scores well overall, with many reviewers noting his communication, responsiveness, and courteous demeanor — however, one credible 2-star review explicitly describes repeated no-shows and failure to call, which meaningfully drags the professionalism score down. Pricing is mentioned positively in a small number of reviews, with references to competitive offers and a free inspection, but the limited data warrants a conservative score. Project completion is generally strong, with jobs described as thorough and complete, though the same negative review raises a concern about reliability and follow-through on scheduled appointments. The majority of reviews are older than 12 months (most from 2011–2017), which limits confidence in how well these scores reflect current performance. Read less