Joseph G Perry Plumbing & Heating

Joseph G. Perry Plumbing demonstrates strong technical competence and project completion capability, with multiple reviews praising skilled workmanship, prompt emergency response, and reliable follow-through. However, the company is significantly undermined by persistent pricing concerns—multiple customers report being charged substantially more than quoted or expected, with billing practices th... Read more

Joseph G. Perry Plumbing demonstrates strong technical competence and project completion capability, with multiple reviews praising skilled workmanship, prompt emergency response, and reliable follow-through. However, the company is significantly undermined by persistent pricing concerns—multiple customers report being charged substantially more than quoted or expected, with billing practices that lack transparency (e.g., charging for two technicians without clear upfront disclosure). Professionalism is mixed: onsite plumbers are consistently described as friendly and professional, but office communication is unreliable (delayed callbacks, unresponsiveness to quotes). Two recent negative reviews (2024, 2017) detail serious billing disputes and damaged property, suggesting systemic issues with cost transparency and accountability. Read less