James Thompson Plumbing and Heating

James Thompson Plumbing and Heating has received a mix of positive and negative feedback from their customers over the last month. Many reviews highlight the professionalism, promptness, and reasonable pricing of their services. Customers appreciate the thoroughness of the staff, their willingness to answer questions, and the quality of work performed. However, there are notable complaints regardi... Read more

James Thompson Plumbing and Heating has received a mix of positive and negative feedback from their customers over the last month. Many reviews highlight the professionalism, promptness, and reasonable pricing of their services. Customers appreciate the thoroughness of the staff, their willingness to answer questions, and the quality of work performed. However, there are notable complaints regarding billing transparency and customer service communication, especially concerning a negative experience with plumbing issues that weren't resolved satisfactorily. Overall, while they have many satisfied customers who would recommend their services, there are significant concerns regarding consistency and follow-up. Read less