Jack Welch Plumbing & Heating

3.2 /5 (23 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Jack Welch Plumbing & Heating reflect a split sentiment regarding the company's services. While some customers commend their promptness, professionalism, and reasonable pricing, a significant number of reviewers express frustration with poor communication, missed appointments, and unresolved issues, particularly concerning plumbing installations. Complaints about service reliabilit... Read more

Services Offered Verified by Business

Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water heater installation
Water heater repair

Business Details

Workman Score

  • Price-friendly
    80%
  • Professionalism
    60%
  • Experience
    70%
  • Completion
    50%

Overview of Company Customer Sentiment Analysis in January

Analyzing the shared reviews reveals several key sentiments and patterns regarding Jack Welch Plumbing & Heating:Communication Issues: A prevalent theme among negative reviews is the lack of effective communication. Many customers report not receiving callbacks or follow-ups after setting appointments or experiencing service delays. For instance, multiple reviewers mention waiting for scheduled vi... Read more

    Other Related Plumbing Services in Boston

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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