J & B’s Plumbing Company

J&B Plumbing demonstrates strong overall performance with a WW Score of 82.3. Professionalism is a clear strength (88.6), with consistent praise for courteous, friendly, and respectful technicians across 10 reviews. Project completion is solid (87.5) with multiple accounts of rapid response, same-day service, and work completed on time and on budget. Experience scores well (85.0) with explicit men... Read more

J&B Plumbing demonstrates strong overall performance with a WW Score of 82.3. Professionalism is a clear strength (88.6), with consistent praise for courteous, friendly, and respectful technicians across 10 reviews. Project completion is solid (87.5) with multiple accounts of rapid response, same-day service, and work completed on time and on budget. Experience scores well (85.0) with explicit mentions of quality workmanship, technical knowledge, and problem-solving. However, pricing shows more variability (68.3): while many reviews praise fair and reasonable rates, one detailed 1-star review alleges significant time-padding and overcharging ($500 for a simple pipe cap), and another notes difficulty reaching the company. The company's responsiveness is generally excellent but inconsistent communication access is a documented weakness. Read less