Hathaway Plumbing and Heating

Hathaway Plumbing demonstrates strong overall performance with particular strengths in project completion and experience. The company excels at responsiveness, technical knowledge, and reliable follow-through on jobs, as evidenced by numerous long-term customer relationships spanning 15+ years. However, pricing presents a notable weakness, with multiple reviews citing undisclosed service fees, hou... Read more

Hathaway Plumbing demonstrates strong overall performance with particular strengths in project completion and experience. The company excels at responsiveness, technical knowledge, and reliable follow-through on jobs, as evidenced by numerous long-term customer relationships spanning 15+ years. However, pricing presents a notable weakness, with multiple reviews citing undisclosed service fees, hourly rate discrepancies, and inflated parts charges that undermine trust. Professionalism scores are solid but tempered by documented communication failures in older reviews, though recent reviews show improved responsiveness. The company's reputation is built on honest workmanship and fair dealing, though pricing transparency remains a concern. Read less