George S Patey and Sons

The reviews for George S Patey and Sons highlight a divided sentiment among customers. There are several positive experiences praising the company's responsiveness, professionalism, and skilled work, particularly with certain staff members like a plumber named John. Customers appreciated the upfront communication about pricing and their ability to resolve issues efficiently when they did respond. ... Read more

The reviews for George S Patey and Sons highlight a divided sentiment among customers. There are several positive experiences praising the company's responsiveness, professionalism, and skilled work, particularly with certain staff members like a plumber named John. Customers appreciated the upfront communication about pricing and their ability to resolve issues efficiently when they did respond. Conversely, there is a significant portion of negative feedback focusing on poor communication, missed appointments, and ineffective service. Some customers reported frustrations with delays, lack of follow-through on callbacks, and dissatisfaction with the repairs performed, leading to recommendations to avoid the company. Overall, while there are commendable aspects of their service, serious shortcomings in reliability and customer service detract from their reputation. Read less