Frank M. Moody Plumbing & Heating Co.

Frank Moody demonstrates strong professionalism, responsiveness, and technical competence across most dimensions. He excels at project completion with consistent on-time delivery and follow-through, and customers frequently praise his skill and knowledge. However, pricing emerges as a significant weakness, with multiple customers explicitly citing markups of 25–100% on parts, overcharges relativ... Read more

Frank Moody demonstrates strong professionalism, responsiveness, and technical competence across most dimensions. He excels at project completion with consistent on-time delivery and follow-through, and customers frequently praise his skill and knowledge. However, pricing emerges as a significant weakness, with multiple customers explicitly citing markups of 25–100% on parts, overcharges relative to retail pricing, and labor rates described as high. While most reviews are positive, the pricing concerns are substantive and repeated, preventing a higher overall score. Recency shows strong recent performance (2024 reviews), though older pricing complaints (2016–2020) suggest this is a persistent pattern. Read less