Boston Budget Plumbing

The reviews for Boston Budget Plumbing exhibit a mixed sentiment among customers within the last month. Many praised the company's responsive customer service, prompt scheduling, and professionalism of technicians, particularly the owner Tom, who seems to have earned a loyal following. Positive experiences often highlighted successful repairs and honest communication. However, a significant number... Read more

The reviews for Boston Budget Plumbing exhibit a mixed sentiment among customers within the last month. Many praised the company's responsive customer service, prompt scheduling, and professionalism of technicians, particularly the owner Tom, who seems to have earned a loyal following. Positive experiences often highlighted successful repairs and honest communication. However, a significant number of reviews expressed dissatisfaction with high pricing, perceived attempts at upselling unnecessary services, and issues with scheduling reliability. Customers reported frustration regarding unexpected charges that didn't align with initial estimates, indicating a perception of inconsistencies in pricing practices. Overall, while the company excels in service efficiency and knowledgeable staff, concerns about pricing transparency and upselling practices must be addressed for a more favorable reputation. Read less