Akian Plumbing, Heating & Air Conditioning

Akian Plumbing & Air receives strong and consistent praise for professionalism, with dozens of reviews highlighting punctuality, courteous technicians, clear communication, and clean workmanship — particularly from technicians like Phil, Manny, George A., Dominic, and Evan. Technical experience and skill are also well-regarded across both plumbing and HVAC work, with many reviewers noting thorou... Read more

Akian Plumbing & Air receives strong and consistent praise for professionalism, with dozens of reviews highlighting punctuality, courteous technicians, clear communication, and clean workmanship — particularly from technicians like Phil, Manny, George A., Dominic, and Evan. Technical experience and skill are also well-regarded across both plumbing and HVAC work, with many reviewers noting thorough diagnostics, knowledgeable explanations, and quality installations. However, pricing is a significant and recurring concern: multiple independent reviewers explicitly describe charges as 2–3x market rate, cite inflated parts markups, and report feeling pressured into unnecessary replacements — this is the single largest drag on the overall score. Project completion is generally solid but is meaningfully undermined by several serious failures: one customer was left without heat, hot water, and gas for five days due to an unpermitted boiler installation causing a gas leak; another paid nearly $1,000 for a clogged sink that was never fixed; and a third experienced months of unresolved AC work with no follow-through. Scheduling rescheduling issues appear in multiple reviews as a minor but recurring complaint. Read less