Campbell J P

This single review paints a deeply negative picture across nearly every dimension assessed. Professionalism was severely lacking: the technician was described as rude, management was unreachable after multiple calls and messages, and the company allegedly made dishonest statements to the Better Business Bureau. Project completion scored very low because the toilet installation failed within 6 mont... Read more

This single review paints a deeply negative picture across nearly every dimension assessed. Professionalism was severely lacking: the technician was described as rude, management was unreachable after multiple calls and messages, and the company allegedly made dishonest statements to the Better Business Bureau. Project completion scored very low because the toilet installation failed within 6 months and the company refused to honor any reasonable resolution, ultimately forcing the customer to hire a competitor at full cost. Experience also scored poorly, as the competing plumber confirmed that the installed toilet system was incompatible with the home — indicating a fundamental workmanship error. Pricing data was entirely absent from the review and could not be scored. Read less