McKay Plumbing & Heating

McKay Plumbing & Heating demonstrates strong overall performance across all four dimensions. Professionalism is a clear strength, with 10 reviews explicitly praising punctuality, responsiveness, politeness, and communication—particularly noting quick callbacks and courteous technicians. Project completion is solid with 8 mentions showing jobs finished properly and follow-through honored, though ... Read more

McKay Plumbing & Heating demonstrates strong overall performance across all four dimensions. Professionalism is a clear strength, with 10 reviews explicitly praising punctuality, responsiveness, politeness, and communication—particularly noting quick callbacks and courteous technicians. Project completion is solid with 8 mentions showing jobs finished properly and follow-through honored, though two negative reviews (2020 and 2016) document serious failures including improper installations and unresolved callbacks. Pricing receives consistent praise across 6 mentions as reasonable and fair. Experience is well-supported by 7 mentions of skilled technicians who solve problems effectively and notice additional issues. However, the two 1-star reviews from 2020 and 2016 represent significant service failures that temper the otherwise excellent reputation. Read less