McBride Kevin Plumbing & Heating

Kevin McBride Plumbing shows significant inconsistency across reviews spanning 2014–2020. Positive reviews (4 of 6) consistently praise responsiveness, fair pricing, technical skill, and follow-up care. However, one detailed 1-star review from 2014 documents serious failures in professionalism (hostile attitude, dismissive behavior), project completion (incomplete repairs requiring callbacks, un... Read more

Kevin McBride Plumbing shows significant inconsistency across reviews spanning 2014–2020. Positive reviews (4 of 6) consistently praise responsiveness, fair pricing, technical skill, and follow-up care. However, one detailed 1-star review from 2014 documents serious failures in professionalism (hostile attitude, dismissive behavior), project completion (incomplete repairs requiring callbacks, unresolved leaks), and pricing transparency (excessive markups). A second 1-star review from 2019 cites repeated no-shows and unreliability. The WW Score of 68.2 reflects this polarization: strong marks for experience and reasonable pricing when work goes well, but significant professionalism and completion gaps when problems arise. The business appears capable but inconsistent in customer service recovery. Read less