Jones Gary C Plumbing & Heating

The reviews showcase a diversity of customer experiences, with a notable division between very positive feedback and critical complaints.Strong Positivity in Responsiveness and Quality: Many reviewers repeatedly praised Gary for his quick response to service requests, especially in urgent situations such as water leaks or installations. The consistency in describing Gary as "responsive" suggests a... Read more

The reviews showcase a diversity of customer experiences, with a notable division between very positive feedback and critical complaints.Strong Positivity in Responsiveness and Quality: Many reviewers repeatedly praised Gary for his quick response to service requests, especially in urgent situations such as water leaks or installations. The consistency in describing Gary as "responsive" suggests a clear strength in customer service that resonates across multiple testimonials.Quality of Workmanship: Several reviews highlighted the high quality of craftsmanship provided by Gary and his son, particularly during installations. Customers noted that they appreciated the attention to detail and the effort taken to protect their property during work, indicating a professional approach that distinguishes them in the plumbing and heating market.Trust and Reliability Issues: A significant concern arose from a review detailing poor after-service support. One customer expressed frustration over communication delays and being dismissed when raising valid concerns about previous work, reflecting a potential inconsistency in Gary Read less