Condon Plumbing and Heating

Condon Plumbing has a strong track record of professionalism across most reviews, with multiple customers praising responsiveness, friendliness, and cleanliness — however, one 1-star review explicitly describes a failure to follow up with an estimate or return calls over 2.5 weeks, which meaningfully drags the professionalism score down. Experience and workmanship are consistently praised across... Read more

Condon Plumbing has a strong track record of professionalism across most reviews, with multiple customers praising responsiveness, friendliness, and cleanliness — however, one 1-star review explicitly describes a failure to follow up with an estimate or return calls over 2.5 weeks, which meaningfully drags the professionalism score down. Experience and workmanship are consistently praised across multiple reviews, with customers noting durable repairs and proactive problem-solving, supporting a solid but not exceptional experience score. Project completion scores are positive overall, with long-term satisfaction noted by multiple reviewers, but the one negative review describes an incomplete engagement where no estimate was ever delivered, which is factored in. Pricing is mentioned in only two reviews — one noting 'not cheap but reasonable' and another implying cost-consciousness — yielding a limited-confidence, conservative score. The overall WW Score reflects a contractor with genuine strengths but a documented communication failure that cannot be ignored. Read less