Condon Plumbing and Heating

The overall sentiment from the reviews is predominantly positive, with multiple clients praising Tim's plumbing services, calling him reliable, professional, and efficient. Customers appreciate his proactive approach in identifying issues before they escalate, which demonstrates his expertise and genuine care for client needs. The majority of the reviews commend the timely responses to service req... Read more

The overall sentiment from the reviews is predominantly positive, with multiple clients praising Tim's plumbing services, calling him reliable, professional, and efficient. Customers appreciate his proactive approach in identifying issues before they escalate, which demonstrates his expertise and genuine care for client needs. The majority of the reviews commend the timely responses to service requests and the quality of the work performed, mentioning tidy workspaces and courteous service from Tim and his crew. Many reviewers are repeat clients who recommend Condon Plumbing to others, reflecting a strong trust factor built over years of consistent service. However, there is a notable exception with one review highlighting a poor experience with communication. This customer felt neglected by the lack of a follow-up after an initial visit. This negative experience is contrasted sharply against the predominantly positive feedback, emphasizing that while the company does a commendable job most of the time, improving customer communication and responsiveness is crucial for maintaining a high standard of service across the board. In summary, Condon Plumbing and Heating generally enjoys a strong reputation for quality service and professionalism, but enhancing follow-up communication could further elevate customer satisfaction and trust. Read less