Baker Stephen L Plumbing & Heating

Stephen Baker receives strong praise in several reviews for responsiveness, honesty, and technical competence — including going above and beyond on a holiday and sourcing parts under difficult circumstances. Pricing is described as reasonable and fair, with one reviewer specifically noting no weekend surcharge. However, the dataset is small and includes one notably negative review (1-star) where... Read more

Stephen Baker receives strong praise in several reviews for responsiveness, honesty, and technical competence — including going above and beyond on a holiday and sourcing parts under difficult circumstances. Pricing is described as reasonable and fair, with one reviewer specifically noting no weekend surcharge. However, the dataset is small and includes one notably negative review (1-star) where Baker agreed to a job and then stopped returning calls, and a separate earlier incident (referenced in the 4-star review) where he initially failed to respond before ultimately resolving the issue at his own expense. These responsiveness and follow-through failures meaningfully drag down the project completion and professionalism scores. The overall picture is of a capable plumber with inconsistent reliability. Read less