Notturno Home Services

Notturno Plumbing and Heating presents a genuinely mixed picture across its review history. On the positive side, many customers praise the professionalism, punctuality, and communication of individual technicians, with multiple reviews highlighting courteous behavior, thorough explanations, and clean workmanship. However, pricing is a significant and recurring concern: multiple independent review... Read more

Notturno Plumbing and Heating presents a genuinely mixed picture across its review history. On the positive side, many customers praise the professionalism, punctuality, and communication of individual technicians, with multiple reviews highlighting courteous behavior, thorough explanations, and clean workmanship. However, pricing is a significant and recurring concern: multiple independent reviewers describe being quoted prices dramatically above market rate for simple jobs, with one citing an $800 charge for a $30 part, another a $2,400 bill for a basic maintenance job, and another a $5,000 estimate for a repair fixed elsewhere for $143. Project completion is generally solid when work is actually performed, but there are notable failures including a missed leak diagnosis, a cancelled appointment, and at least one instance of misdiagnosis requiring a return visit. The experience dimension is similarly split, with skilled technicians praised in many reviews but serious diagnostic failures and apparent upselling tactics undermining confidence in technical judgment. Read less