Capitol Plumbing and Heating Services

Capitol Plumbing receives consistently positive marks for courtesy, responsiveness, and technical knowledge, with multiple reviewers praising Don by name for professionalism and knowledgeability. However, pricing is a significant and recurring concern — at least four reviewers across different years explicitly described charges as high, astronomical, or a rip-off, which substantially drags down ... Read more

Capitol Plumbing receives consistently positive marks for courtesy, responsiveness, and technical knowledge, with multiple reviewers praising Don by name for professionalism and knowledgeability. However, pricing is a significant and recurring concern — at least four reviewers across different years explicitly described charges as high, astronomical, or a rip-off, which substantially drags down the pricing dimension. Project completion is generally positive but is meaningfully undermined by one reviewer who reported that the original problem was not fully fixed and that the plumber caused an additional issue requiring a callback. Experience scores moderately well based on praise for workmanship quality and problem-solving, though the incomplete repair incident tempers confidence in that dimension. The overall WW Score reflects a contractor with genuine strengths in attitude and skill but a persistent and well-documented pricing problem. Read less