Booze Plumbing

The reviews reveal a notable divide in customer experiences with Booze Plumbing, highlighting several significant common themes.Pricing Concerns: A predominant complaint involves the company's pricing strategy, with customers frequently expressing shock at the high costs associated with relatively simple plumbing tasks. For instance, charges of over $400 for an hour's work were cited, with some re... Read more

The reviews reveal a notable divide in customer experiences with Booze Plumbing, highlighting several significant common themes.Pricing Concerns: A predominant complaint involves the company's pricing strategy, with customers frequently expressing shock at the high costs associated with relatively simple plumbing tasks. For instance, charges of over $400 for an hour's work were cited, with some reviewers claiming that parts were much cheaper elsewhere, indicating perceptions of unfair pricing.Quality of Service: While some reviews praise the professionalism and competence of specific plumbers, many customers report receiving subpar service, including incorrect or unnecessary repairs, leading to lingering problems. Instances of being charged for troubleshooting issues related to faulty equipment have also been noted.Customer Service Issues: Negative experiences with customer service emerge consistently across reviews. Issues include missed appointments without notification, poor communication regarding scheduling, and unprofessional behavior from management. For instance, one customer reported being hung up on when raising concerns about their service experience, which showcases a troubling level of disregard for customer feedback.Mixed Reviews on Repair Quality: Some customers do acknowledge that when technicians arrive, the workmanship can be competent. However, satisfaction tends to depend significantly on the initial point of contact, with many customers feeling that their issues were not adequately addressed.Reputation Shift: A recurring theme suggests that Booze Plumbing Read less