Warner Service

Across the reviews, a few key themes emerge that underline the sentiment about Warner Service:Pricing Concerns: Many customers expressed frustration with the pricing structure. Reviews frequently mention unexpected costs, such as a $195 service fee and $295/hour for emergency service, which left customers shocked and feeling taken advantage of. One user even fixed a problem that Warner Service cha... Read more

Across the reviews, a few key themes emerge that underline the sentiment about Warner Service:Pricing Concerns: Many customers expressed frustration with the pricing structure. Reviews frequently mention unexpected costs, such as a $195 service fee and $295/hour for emergency service, which left customers shocked and feeling taken advantage of. One user even fixed a problem that Warner Service charged a high fee for, indicating a perception of inflated costs for basic services.Communication Issues: A recurring issue appears to be poor communication from Warner Service, especially regarding service scheduling and pricing details. Customers reported delays in follow-ups and miscommunication about service costs. In one instance, a customer was told it would be cheaper to call during regular hours, only to be presented with higher rates upon the technician's arrival.Service Quality and Expertise: While there are a few positive experiences that highlight a technician's professionalism and ability to resolve issues efficiently, these are overshadowed by numerous complaints regarding the mishandling of service requests. For instance, one user described a maintenance issue that led to extensive water damage, stating that the company failed to provide proper support during a critical time.Customer Treatment: Several reviews indicated a lack of empathy and professionalism from the customer service representatives. Phrases such as "flippantly said 'good luck'" and comments highlighted by technicians that indicate a profit-driven mentality further contributed to feelings of frustration among customers. This poor treatment appears to have significantly affected their overall experience and willingness to recommend the service.Overall Disappointment: The prevalent sentiment among customers is one of disappointment. They express a strong inclination to seek alternatives moving forward, emphasizing a clear discontent among Warner Service Read less