My Plumber Plus

My Plumber Plus has received mixed reviews in the last month, primarily reflecting customer dissatisfaction regarding pricing and timeliness. Several customers expressed frustration with high service charges, indicating they found more affordable alternatives. While some appreciated the professionalism of their plumbers, overall perceptions are overshadowed by complaints about excessive costs and ... Read more

My Plumber Plus has received mixed reviews in the last month, primarily reflecting customer dissatisfaction regarding pricing and timeliness. Several customers expressed frustration with high service charges, indicating they found more affordable alternatives. While some appreciated the professionalism of their plumbers, overall perceptions are overshadowed by complaints about excessive costs and delays in service. Detailed Sentiment Analysis The reviews for My Plumber Plus predominantly highlight customer dissatisfaction around pricing and service reliability. There's a significant sentiment of frustration regarding the cost of services, with one reviewer characterizing the company as a "rip off" for proposing a charge of $555 for a kitchen sink clearance, particularly when they found a local plumber willing to do it for $185. This concern about inflated pricing appears to be a recurring theme, with another reviewer indicating they paid over $900 for work that they felt could potentially have alternatives at lower costs. On the positive side, customers did recognize the professionalism of the service staff, noting that the plumbers responded promptly and conducted themselves well. However, this professionalism did not seem to mitigate the dissatisfaction stemming from the pricing issues. Additionally, concerns regarding timeliness came up, with one reviewer mentioning a significant delay of 6 hours in service arrival. In summary, while My Plumber Plus exhibits some strengths in customer service and professionalism, the overarching theme among the reviews indicates a significant need for addressing pricing strategies and service timeliness to improve overall customer satisfaction. Read less