PipeWorks Plumbing, Heating and Air

Pipeworks/TemperaturePro has a strong base of positive reviews praising punctuality, courteous technicians, and solid technical problem-solving across plumbing and HVAC work. However, three recent dated negative reviews (September–October 2024) raise serious and specific concerns: two independently allege that the company quotes one price and invoices a significantly higher amount, and one docum... Read more

Pipeworks/TemperaturePro has a strong base of positive reviews praising punctuality, courteous technicians, and solid technical problem-solving across plumbing and HVAC work. However, three recent dated negative reviews (September–October 2024) raise serious and specific concerns: two independently allege that the company quotes one price and invoices a significantly higher amount, and one documents property damage caused by a technician with no remediation offered by the owner. These are not vague complaints — they include specific dollar amounts, named behaviors, and corroborating details, which lend them credibility. The pricing dimension is notably dragged down by these billing discrepancy allegations, which directly contradict the positive pricing mentions in older reviews. The recency of the negative reviews (within the past 12 months) means they carry elevated weight under scoring rules, moderating what would otherwise be a higher overall score. Read less