Hutchinson & Son Sewer and Drain Service

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by repeated no-shows, failure to communicate status updates, unresponsiveness to callbacks, and hostile behavior toward customers (yelling, refusing service). Project completion is severely impacted by incomplete work, abandoned jobs, missed appointments (3+ instances per revi... Read more

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by repeated no-shows, failure to communicate status updates, unresponsiveness to callbacks, and hostile behavior toward customers (yelling, refusing service). Project completion is severely impacted by incomplete work, abandoned jobs, missed appointments (3+ instances per review), and failure to honor callbacks. Technical experience is undermined by poor workmanship (creating new leaks while fixing others, incomplete installations) and lack of warranty coverage. No pricing information was provided in reviews, so that dimension could not be evaluated. The consistency of negative feedback across all four reviews with specific, detailed complaints indicates systemic operational failure. Read less