Tri-County Pumps Service

Tri-County Pumps demonstrates strong technical expertise and professionalism in field operations, with technicians consistently praised for knowledge, courtesy, and efficient work. However, significant and recurring issues with office staff, billing practices, and pricing transparency substantially undermine overall performance. Multiple customers report being overcharged, misquoted, charged for u... Read more

Tri-County Pumps demonstrates strong technical expertise and professionalism in field operations, with technicians consistently praised for knowledge, courtesy, and efficient work. However, significant and recurring issues with office staff, billing practices, and pricing transparency substantially undermine overall performance. Multiple customers report being overcharged, misquoted, charged for unnecessary services, and experiencing poor communication from administrative personnel. While project completion is generally solid, the company's pricing practices—including hidden fees, upsells, and markups that customers perceive as excessive—create substantial customer dissatisfaction despite quality fieldwork. Read less