Pats Plumbing Heating & Cooling

The three reviews present a mixed picture. Two older positive reviews highlight punctuality, reliability, fair pricing, and quality workmanship, while the most recent review (2024) raises a serious concern about misdiagnosis and an attempt to charge for unnecessary expensive work. Professionalism scores moderately well due to consistent praise in the positive reviews, but is tempered by the 2024 n... Read more

The three reviews present a mixed picture. Two older positive reviews highlight punctuality, reliability, fair pricing, and quality workmanship, while the most recent review (2024) raises a serious concern about misdiagnosis and an attempt to charge for unnecessary expensive work. Professionalism scores moderately well due to consistent praise in the positive reviews, but is tempered by the 2024 negative experience. Project completion is similarly mixed — the positive reviews describe thorough follow-through, but the 2024 review describes a failure to correctly identify and resolve the problem. Experience takes a notable hit from the 2024 misdiagnosis incident, which directly contradicts the skill-level praise in the older reviews. Pricing scores reasonably well but is based on only one explicit mention. Read less