NE Bob Waltz Plumbing & Heating

Bob Waltz Plumbing and Heating earns strong marks across all four dimensions, driven by an overwhelming volume of reviews praising technician courtesy, punctuality, clear communication, and thorough explanations of work performed. Professionalism is the most consistently mentioned dimension, with dozens of reviewers specifically calling out named technicians (Steve, Jack, Jeff, Chris, Eric, etc.) ... Read more

Bob Waltz Plumbing and Heating earns strong marks across all four dimensions, driven by an overwhelming volume of reviews praising technician courtesy, punctuality, clear communication, and thorough explanations of work performed. Professionalism is the most consistently mentioned dimension, with dozens of reviewers specifically calling out named technicians (Steve, Jack, Jeff, Chris, Eric, etc.) for being on time, polite, and communicative. Project completion scores well overall — jobs are generally finished correctly and promptly — but is tempered by two notable negative reviews: one describing a simple farm hydrant replacement that required five service calls and a billing dispute, and another involving a pricing discrepancy where a quoted first-time customer price was not honored. Pricing is generally praised as reasonable and competitive, but the two billing-related complaints prevent a higher score. Experience is well-supported by specific mentions of technical skill, problem-solving, and long-term repeat customer loyalty spanning 15–36 years. Read less