Faith Contractors

Positive Aspects: Several reviewers emphasized the company's excellent value for money and responsiveness. One customer noted the company's competitive pricing that included cleanup and materials, pointing out the thoughtful gesture from the owner, Bill, to add an extra service to make up for delays caused by extreme weather. Reviews mentioned that staff exhibited professionalism and had good mann... Read more

Positive Aspects: Several reviewers emphasized the company's excellent value for money and responsiveness. One customer noted the company's competitive pricing that included cleanup and materials, pointing out the thoughtful gesture from the owner, Bill, to add an extra service to make up for delays caused by extreme weather. Reviews mentioned that staff exhibited professionalism and had good manners, which contributed to a positive customer experience. The easy payment process, particularly with options like Apple Pay, received praise for convenience.Negative Aspects: On the other hand, a clear concern arose from a reviewer about the company's reliability. Instances of missed appointments and a lack of response to calls or texts were mentioned, leading to disappointment. The stark contrast between the positive feedback on the quality of work and the negative experiences related to reliability signals a need for improvement in communication and scheduling.Common Themes: The duality in feedback didn't go unnoticed; while the quality of craftsmanship and customer service was mostly praised, the inconsistency in reliability was a recurring theme. Customers appreciate the overall outcome of the work when it is completed, but the inconsistency in meeting scheduled timelines severely impacted their experiences. In essence, Faith Contractors has a solid foundation of quality and value, but to enhance their reputation, addressing reliability and communication issues will be essential. Read less