Dun-Rite Plumbing & Heating

Dun-Rite Plumbing shows severe and consistent deficiencies across professionalism and pricing, with multiple documented instances of missed appointments, rude staff, poor communication, and billing discrepancies. While some customers report satisfactory workmanship and timely completion on specific jobs, the company's pattern of unprofessional conduct—including failure to call customers with sch... Read more

Dun-Rite Plumbing shows severe and consistent deficiencies across professionalism and pricing, with multiple documented instances of missed appointments, rude staff, poor communication, and billing discrepancies. While some customers report satisfactory workmanship and timely completion on specific jobs, the company's pattern of unprofessional conduct—including failure to call customers with schedule changes, aggressive technician behavior, and refusal to provide itemized invoices—significantly undermines trust. Pricing practices are highly problematic, with quotes frequently exceeded by substantial margins ($150 quoted vs. $350 charged; $160–$180 estimated vs. $296 charged; $350 approved vs. $1,045 billed), and the owner's defensive responses to complaints suggest systemic accountability issues. The few positive reviews (2017–2020) contrast sharply with predominantly negative recent feedback (2021–2024), indicating deterioration in service quality. Read less