Augustine Plumbing

Augustine Plumbing has a clearly mixed record across these 10 reviews. On the positive side, multiple reviewers praised individual technicians (Sean, Mark, Steve, Troy) for punctuality, courtesy, and professionalism, and pricing was described as fair or competitive in several reviews. However, three significant negative reviews — spanning installation failures, unresponsiveness, and outright rud... Read more

Augustine Plumbing has a clearly mixed record across these 10 reviews. On the positive side, multiple reviewers praised individual technicians (Sean, Mark, Steve, Troy) for punctuality, courtesy, and professionalism, and pricing was described as fair or competitive in several reviews. However, three significant negative reviews — spanning installation failures, unresponsiveness, and outright rude behavior from the owner and office staff — meaningfully drag down scores in professionalism and project completion. The project completion dimension is particularly penalized because two reviews describe serious installation defects (busted pipes, drywall damage, ongoing plumbing failures in a 7-year-old home) and one review describes the company being completely unresponsive to a callback request. The experience dimension is similarly split: field technicians are praised for skill and problem-solving, but the installation quality complaints suggest inconsistency at a workmanship level. Read less