Tom Lopresti Plumbing & Heating

2.0 /5 (4 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Tom Lopresti Plumbing & Heating reflect a deeply divided sentiment among customers. While some expressed satisfaction with the promptness, professionalism, and quality of work, others experienced severe dissatisfaction, citing issues with customer service, erroneous repairs, and inadequate follow-up. Negative reviews highlighted significant problems caused by the company's work, in... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    50%
  • Professionalism
    40%
  • Experience
    60%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

In analyzing the collected reviews, there are several key sentiments and common themes that emerge.Customer Satisfaction vs. Dissatisfaction: - On one hand, a customer praised Tom Lopresti Plumbing & Heating for their prompt service, professionalism, and quality of work, especially for multiple jobs they had done at their home and business. This suggests that when the company performs well, th... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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