Pipe Dreams Plumbing and Heating LLC

The reviews paint a deeply negative picture of this contractor across nearly every measurable dimension. Professionalism is severely damaged by two detailed complaints describing non-responsiveness, failure to return calls and emails, rude staff, and misleading website information. Project completion is critically low, as one reviewer explicitly describes being charged an assessment fee with a pro... Read more

The reviews paint a deeply negative picture of this contractor across nearly every measurable dimension. Professionalism is severely damaged by two detailed complaints describing non-responsiveness, failure to return calls and emails, rude staff, and misleading website information. Project completion is critically low, as one reviewer explicitly describes being charged an assessment fee with a promise it would apply toward work, only to be abandoned with no follow-through, and another describes an emergency situation left unresolved for over 12 hours. Pricing received a very low score due to the explicit allegation of a $130 assessment fee that was never honored toward the promised work, which one reviewer labeled a scam. The single 5-star review ('Very good') provides no detail and cannot meaningfully offset the two substantive negative reviews. Read less