Haynes Plumbing & Heating

Customer Service and Communication: A significant number of reviews highlight severe issues with customer service, including long wait times, lack of timely communication, and rude representatives. Customers reported instances where they had to repeatedly follow up without receiving callbacks or satisfactory explanations regarding delays or service follow-ups.Quality of Work: Many reviewers expres... Read more

Customer Service and Communication: A significant number of reviews highlight severe issues with customer service, including long wait times, lack of timely communication, and rude representatives. Customers reported instances where they had to repeatedly follow up without receiving callbacks or satisfactory explanations regarding delays or service follow-ups.Quality of Work: Many reviewers expressed frustration over the workmanship provided by Haynes Plumbing. Reports of incomplete jobs, inadequate clean-up, and even damaged property were frequent. There were multiple instances cited where work had to be redone shortly after it was completed, indicating possible lax standards or insufficient training among technicians.Pricing Transparency: Customers frequently commented on perceptions of unfair pricing practices. Many felt that the quoted prices were exorbitant or that they were misled about service costs. Situations where the quoted price changed after the service was initiated led to distrust and disappointment among those who felt they were being taken advantage of.Mixed Reviews on Technician Performance: While several customers praised individual technicians for their professionalism and expertise, these cases were overshadowed by broader systemic issues within the company. The inconsistency in technician performance Read less