Grove Heating & Cooling

The recent reviews for Grove Heating & Cooling illustrate a complex sentiment landscape, revealing both strong endorsements and notable criticisms. Many customers commend the company for its professionalism, timely service, and courteous technicians, often highlighting positive experiences with specific personnel like Arrow and Greg. However, there are several negative reviews pointing to issues w... Read more

The recent reviews for Grove Heating & Cooling illustrate a complex sentiment landscape, revealing both strong endorsements and notable criticisms. Many customers commend the company for its professionalism, timely service, and courteous technicians, often highlighting positive experiences with specific personnel like Arrow and Greg. However, there are several negative reviews pointing to issues with service consistency and customer dissatisfaction, especially regarding perceived overcharging and inadequate resolutions to problems. While a substantial number of customers express loyalty and satisfaction, others feel undervalued and question the integrity of the service provided. The overall sentiment is mixed, with commendations for service quality and professionalism balanced by concerns over customer service and effective problem resolution. Read less