W A Gambrill

The recent reviews for W A Gambrill showcase a stark divergence in experiences, with a predominant theme of dissatisfaction. While a small fraction of customers appreciate their service, citing professionalism and fair pricing, the overwhelming majority recount distressing accounts of overcharging, poor workmanship, and unresponsive customer service. Common concerns include unexpected additional c... Read more

The recent reviews for W A Gambrill showcase a stark divergence in experiences, with a predominant theme of dissatisfaction. While a small fraction of customers appreciate their service, citing professionalism and fair pricing, the overwhelming majority recount distressing accounts of overcharging, poor workmanship, and unresponsive customer service. Common concerns include unexpected additional charges, unqualified staff behavior, and inadequate resolution of issues, leading to a considerable sense of frustration and disappointment among clients. The negative reviews highlight a severe decline in service quality compared to past experiences shared by other customers. Detailed Sentiment Analysis: The reviews for W A Gambrill predominantly reflect a negative sentiment, with several reviewers expressing deep dissatisfaction characterized by frustration over pricing and the quality of work. A significant issue raised is the tendency to incur unexpected charges that were not clearly communicated or were mistakenly billed, suggesting a lack of transparency in their pricing practices. Many customers noted that they felt they had to continuously advocate for services they had already paid for, indicating a concerning lack of accountability from the company's workers. Specific complaints included poorly executed tasks and a lack of cleanup after jobs were completed, leading to extra burdens on homeowners for cleanup and further remediation work. This inconsistency in service delivery Read less