Stilwell Plumbing & Drain Cleaning

Stilwell Plumbing demonstrates critically poor performance across all measured dimensions. Professionalism is severely compromised by rude and unprofessional staff, missed appointments without communication, technicians arriving intoxicated, and hostile interactions with customers. Project completion is consistently problematic, with multiple no-shows, incomplete work, abandoned jobs, and failure ... Read more

Stilwell Plumbing demonstrates critically poor performance across all measured dimensions. Professionalism is severely compromised by rude and unprofessional staff, missed appointments without communication, technicians arriving intoxicated, and hostile interactions with customers. Project completion is consistently problematic, with multiple no-shows, incomplete work, abandoned jobs, and failure to follow through on callbacks. Pricing practices are deceptive, featuring hidden charges, inflated estimates, double-billing, and unnecessary upsells. While technical experience is occasionally mentioned positively (one 5-star review noted 40 years of expertise), the overwhelming majority of reviews document incompetence, lack of proper tools, and inability to diagnose or fix problems correctly. Only 2 of 26 reviews are positive; the remaining 24 are 1-star ratings documenting systemic failures. Read less