Stilwell Plumbing & Drain Cleaning

The reviews for Stilwell Plumbing & Drain Cleaning reflect a deeply divided sentiment among customers. While some praise individual technicians for their courtesy, knowledge, and willingness to assist, the overwhelming majority of reviews are critical, highlighting significant issues with customer service, communication, and the resulting plumbing work. Many customers reported rude or unprofession... Read more

The reviews for Stilwell Plumbing & Drain Cleaning reflect a deeply divided sentiment among customers. While some praise individual technicians for their courtesy, knowledge, and willingness to assist, the overwhelming majority of reviews are critical, highlighting significant issues with customer service, communication, and the resulting plumbing work. Many customers reported rude or unprofessional behavior from staff, as well as technicians arriving unprepared or unable to complete jobs. Several complaints mention delays, lack of follow-up, and inadequate responses to urgent plumbing issues. On the whole, while there are glimmers of positive experiences, the prevalent sentiment is overwhelmingly negative, raising concerns about the company's reliability and commitment to customer satisfaction. --- Stilwell Plumbing & Drain Cleaning has garnered a mixed but largely negative response from its customers based on the reviews collected over the last month. The juxtaposition of good experiences with some technicians, notably Lou and Brant, contrasts sharply with reports of unprofessionalism from others, particularly among customer service staff. There are repeated mentions of rude interactions and dismissive attitudes when customers sought support, which has significantly tarnished the company Read less