Stillwell Plumbing

Stilwell Plumbing demonstrates critically poor performance across all measured dimensions. Professionalism is severely compromised by chronic no-shows, missed appointment windows, failure to communicate, and unprofessional behavior including hanging up on customers and lying about availability. Project completion is consistently problematic with abandoned work, incomplete repairs that fail within ... Read more

Stilwell Plumbing demonstrates critically poor performance across all measured dimensions. Professionalism is severely compromised by chronic no-shows, missed appointment windows, failure to communicate, and unprofessional behavior including hanging up on customers and lying about availability. Project completion is consistently problematic with abandoned work, incomplete repairs that fail within days, and multiple callbacks required to address the same issues. Pricing practices are unethical, featuring hidden diagnostic fees, unnecessary upsells of cheap parts, and refusal to honor stated warranties without additional charges. Technical competence is questionable, with misdiagnosis of problems, failure to arrive with necessary parts despite advance notice, and refusal to complete work outside narrow specialties despite accepting the job. Read less