Millersville Plumbing

Millersville Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most frequently discussed dimension and is severely dragged down by multiple credible accounts of no-shows, no-call failures, unresponsive management, and poor communication — despite a meaningful number of positive reviews praising courtesy and responsiveness. Pricing is a significant liabil... Read more

Millersville Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most frequently discussed dimension and is severely dragged down by multiple credible accounts of no-shows, no-call failures, unresponsive management, and poor communication — despite a meaningful number of positive reviews praising courtesy and responsiveness. Pricing is a significant liability: multiple detailed, specific complaints cite a $200/hour rate perceived as excessive, charges for travel time to get supplies, and a lack of upfront estimates, while some positive reviewers praise fair pricing, creating a polarized picture that lands well below average. Project completion is similarly troubled, with documented cases of incomplete contracted work, property damage left unaddressed, plumbing failures requiring callbacks, and a pattern of owners being unresponsive to follow-up concerns — though some reviewers report jobs completed quickly and cleanly. Experience scores modestly higher due to several credible accounts of skilled diagnostics and problem-solving, but is offset by reviews describing cut corners, accidental damage to HVAC wiring, and sloppy workmanship on larger jobs. Read less