Millennium Plumbing & Drain Cleaning

Both reviews paint a consistently negative picture across all four dimensions. On professionalism, the plumber in Review 1 was described as 'nice enough' but demonstrated poor diagnostic logic, while the contractor in Review 2 was described as curt, dishonest about ownership, and arrived 2.5 hours late — dragging the combined score down sharply. Pricing was a major complaint in both reviews: Rev... Read more

Both reviews paint a consistently negative picture across all four dimensions. On professionalism, the plumber in Review 1 was described as 'nice enough' but demonstrated poor diagnostic logic, while the contractor in Review 2 was described as curt, dishonest about ownership, and arrived 2.5 hours late — dragging the combined score down sharply. Pricing was a major complaint in both reviews: Review 1 describes feeling trapped by the $45 call charge and paying $315 for an unresolved problem, while Review 2 details a pattern of upselling, inflated quotes, and a final bill of approximately $2,900 for work the reviewer believes was worth half that. Project completion was poor in both cases — Review 1 ended with the drain still not fixed and a recommendation to replace a disposal that turned out to be unnecessary, while Review 2 left large holes in walls, improperly installed fixtures, and unfinished work. Technical experience scores low as well, with Review 1 highlighting a clear diagnostic failure and Review 2 describing a diverter installed incorrectly and a scratched shower fixture. Read less