Mayes Plumbing & Heating

Mayes Plumbing exhibits a deeply polarized performance profile. While technicians frequently demonstrate professionalism, punctuality, and technical competence in direct service delivery, the company is severely undermined by pervasive pricing concerns—particularly aggressive upselling, hidden charges, and inflated out-of-pocket costs for warranty customers. Project completion is inconsistent, w... Read more

Mayes Plumbing exhibits a deeply polarized performance profile. While technicians frequently demonstrate professionalism, punctuality, and technical competence in direct service delivery, the company is severely undermined by pervasive pricing concerns—particularly aggressive upselling, hidden charges, and inflated out-of-pocket costs for warranty customers. Project completion is inconsistent, with numerous reports of incomplete work, failed callbacks, and abandoned repairs. Most critically, a substantial pattern of negative experiences emerges specifically with American Home Shield warranty customers, suggesting systemic issues in how the company handles warranty claims and manages customer expectations. The company's office staff has been repeatedly cited as rude and unhelpful. Read less