Mahon Plumbing

The majority of reviews express a high level of satisfaction with Mahon Plumbing's services. Many customers commend the company's ability to respond promptly, especially in emergencies, which is a common theme throughout the evaluations. The technicians are regularly described as professional, courteous, and thorough, with several reviewers noting how they took time to explain the work being done,... Read more

The majority of reviews express a high level of satisfaction with Mahon Plumbing's services. Many customers commend the company's ability to respond promptly, especially in emergencies, which is a common theme throughout the evaluations. The technicians are regularly described as professional, courteous, and thorough, with several reviewers noting how they took time to explain the work being done, making it an educational experience. Several reviews highlight specific plumbing jobs, including installations, repairs on water lines, and emergency services, which were completed efficiently and within the agreed timeframe. Price transparency is another recurrent point of appreciation, with customers expressing that they found Mahon Plumbing's pricing to be fair and reasonable. On the downside, some reviewers reported challenges with communication, specifically citing the need to insist on timely scheduling or push for responses when problems arose. One review depicted a particularly negative experience with a company representative, which contrasted sharply with most positive experiences relayed by other customers. Additionally, a couple of reviews included serious grievances regarding interactions with Greg Mahon, suggesting that personal issues have impacted perceptions of the company. This negative feedback emphasizes the importance of customer service not just at the technician level but also within the administrative side of the operation. Overall, the strong customer recommendations and consistent praise for service efficiency and professionalism indicate that while Mahon Plumbing excels in its core offerings, there may be areas of customer interaction and administrative management that require attention to ensure a uniform positive experience for all customers. Read less