Level Home Services

Level Home Services has received mixed feedback over the past month, showcasing a split between positive and negative experiences. Several reviewers praised the professionalism and thoroughness of specific technicians, noting efficient and high-quality installation and repair work. However, a significant number of customers expressed concerns regarding pricing practices, perceived attempts to upse... Read more

Level Home Services has received mixed feedback over the past month, showcasing a split between positive and negative experiences. Several reviewers praised the professionalism and thoroughness of specific technicians, noting efficient and high-quality installation and repair work. However, a significant number of customers expressed concerns regarding pricing practices, perceived attempts to upsell unnecessary services, and poor customer service, particularly after the company's acquisition by Horizon. Many reviews highlighted experiences of being overcharged or given inflated repair estimates. Customers also noted frustration over delays in service and communication issues. Overall, while some customers were satisfied with the technical work, the recurring issues with transparency, pricing, and customer relations have created a negative sentiment around the company. Read less