H & K Plumbing

H&K Plumbing exhibits a deeply polarized customer base with significant quality inconsistency. While technical expertise and workmanship are frequently praised (72.3 experience score), the company struggles severely with project completion (61.2), communication, and follow-through—particularly when working through home warranty companies. Professionalism is compromised by documented instances of... Read more

H&K Plumbing exhibits a deeply polarized customer base with significant quality inconsistency. While technical expertise and workmanship are frequently praised (72.3 experience score), the company struggles severely with project completion (61.2), communication, and follow-through—particularly when working through home warranty companies. Professionalism is compromised by documented instances of rudeness, arrogance, and poor customer service (68.5). Pricing concerns are substantial, with numerous complaints of upselling, inflated quotes, and charges exceeding estimates (58.0). The company's performance appears highly dependent on which technician is assigned, with named individuals like Cole, Dave, and Kevan receiving consistent praise, while others generate serious complaints about negligence and accountability avoidance. Read less