Frank J. Klein & Sons

Frank J. Klein shows significant inconsistency across reviews. While positive reviews praise professionalism, expertise, and timely completion (2017, 2020, 2023), a detailed 2022 complaint documents severe failures: unnecessary pipe cutting, wall damage, poor workmanship, disrespectful language, and unresolved issues after 1.5 weeks. The negative review explicitly contradicts claims of reliability... Read more

Frank J. Klein shows significant inconsistency across reviews. While positive reviews praise professionalism, expertise, and timely completion (2017, 2020, 2023), a detailed 2022 complaint documents severe failures: unnecessary pipe cutting, wall damage, poor workmanship, disrespectful language, and unresolved issues after 1.5 weeks. The negative review explicitly contradicts claims of reliability and competence. Professionalism scores are pulled down by documented unprofessional conduct (profanity, lack of accountability). Project completion is compromised by the extensive unfinished work in the 2022 case. Pricing appears reasonable in positive reviews but represents poor value given the damage and rework required in the negative case. Read less