Complete Appliance Repair

The reviews highlight numerous issues that contribute to a deeply negative perception of Complete Appliance Repair. Firstly, the consistent mention of the owner, Marvin Madison, paints him as a central figure behind the negative experiences. Reviewers describe him as unprofessional and dishonest, linking him directly to monetary disputes, where he allegedly takes upfront payments without deliverin... Read more

The reviews highlight numerous issues that contribute to a deeply negative perception of Complete Appliance Repair. Firstly, the consistent mention of the owner, Marvin Madison, paints him as a central figure behind the negative experiences. Reviewers describe him as unprofessional and dishonest, linking him directly to monetary disputes, where he allegedly takes upfront payments without delivering service. Common themes among the reviews include:Poor Communication: Multiple customers lament a failure to receive responses to calls or messages, indicating a significant lack of customer service. Many report that after receiving initial payments, the company becomes unreachable, leading to feelings of abandonment and frustration.Service Failures: A recurring complaint is the company's inability to complete promised repairs. Customers describe situations where the technician failed to fix appliances, mistakenly ordered parts, or left damages unaddressed. This has led to claims that the company not only provides poor service but also exacerbates issues, such as when they broke an appliance during an attempt to repair it.Unprofessional Conduct: Reviewers emphasize the unprofessional demeanor of the repairman, specifically pointing out behaviors such as making false promises, lying about repairs, and generally avoiding accountability for the work performed or not performed.Financial Exploitation: Several customers express feelings of being scammed, with accusations that the company is more focused on collecting money than executing repairs. The mention of a long wait for service or refunds (in cases where refunds are even acknowledged) further reinforces this sentiment.Legal Actions: The inclination of customers to escalate their grievances to the Better Business Bureau and legal entities emphasizes the severity of dissatisfaction felt by clients. This not only highlights the trust issues faced by the company but also their financial implications as customers seek to recover stolen or unaccounted-for funds. Overall, the sentiment surrounding Complete Appliance Repair is one of betrayal and dissatisfaction. Customers feel misled and emphasize the importance of avoiding this service based on their collective experiences. The consistent warnings across reviews signal a dire need for potential clients to seek alternative companies for appliance repair services. Read less