BST Plumbing & Heating

BST Plumbing receives consistently strong praise across all four dimensions, with the majority of reviewers highlighting punctuality, fair pricing, and quality workmanship. Professionalism scores are tempered by two serious negative reviews: one describing repeated no-shows and zero communication for estimate appointments, and another making severe allegations of harassment, threatening behavior, ... Read more

BST Plumbing receives consistently strong praise across all four dimensions, with the majority of reviewers highlighting punctuality, fair pricing, and quality workmanship. Professionalism scores are tempered by two serious negative reviews: one describing repeated no-shows and zero communication for estimate appointments, and another making severe allegations of harassment, threatening behavior, and strong-arm tactics over a billing dispute — both of which meaningfully drag down the professionalism and pricing dimensions. Project completion scores well overall, with multiple reviewers noting jobs finished in a single day, extra work absorbed without complaint, and follow-up calls after completion. Experience is rated highly, with specific mentions of complex problem-solving, precise workmanship, clean jobsites, and technical knowledge on well water systems. The WW Score reflects a contractor with a genuinely strong track record who carries two significant red-flag reviews that cannot be dismissed. Read less