Ambassador Services

Ambassador Services receives consistently poor marks across nearly all dimensions, driven primarily by severe and repeated pricing complaints. Multiple reviewers describe hidden fees, unexplained charges, inflated labor times, and excessive markups on parts — with one reviewer itemizing charges they considered fraudulent across two separate visits. Project completion is also a significant concer... Read more

Ambassador Services receives consistently poor marks across nearly all dimensions, driven primarily by severe and repeated pricing complaints. Multiple reviewers describe hidden fees, unexplained charges, inflated labor times, and excessive markups on parts — with one reviewer itemizing charges they considered fraudulent across two separate visits. Project completion is also a significant concern: one reviewer's newly installed HVAC system was improperly wired and left their home at 46°F for weeks, another's AC was not repaired at all, and a third found a heating fault two weeks after a maintenance visit with no warranty honored. Technician-level professionalism receives some positive mentions — reviewers note courteous, on-time, and professional individual workers — but management responsiveness and follow-through drag the overall professionalism score down sharply. Experience scores are mixed: individual technicians are described as capable diagnosticians, but installation errors and an inability to complete repairs undermine confidence in the company's overall technical quality. Read less