Abbott Brothers Plumbing & Heating of Maryland

Abbott Brothers receives overwhelmingly negative feedback across nearly all dimensions. Professionalism is severely damaged by repeated no-show appointments with no communication, a foreman described as intoxicated on the job and exhibiting misogynistic behavior, unanswered phone calls, and a pattern of going silent after collecting payment. Project completion is a critical failure point, with mul... Read more

Abbott Brothers receives overwhelmingly negative feedback across nearly all dimensions. Professionalism is severely damaged by repeated no-show appointments with no communication, a foreman described as intoxicated on the job and exhibiting misogynistic behavior, unanswered phone calls, and a pattern of going silent after collecting payment. Project completion is a critical failure point, with multiple reviewers describing abandoned or incomplete work, a $3,000 deposit never refunded, and a repair that failed catastrophically during the next rain event. Workmanship quality is consistently poor, with one reviewer forced to redo concrete work for improperly set drains and another suffering ongoing basement flooding traced directly to the company's faulty repair. The only positive signals come from two older reviews — one from 2016 and one from early 2024 — which describe courteous technicians and efficient work, but these are far outweighed by the volume and severity of negative accounts. Read less