A J Michaels

AJ Michaels earns strong praise across a large volume of reviews for professionalism, courteous staff, and knowledgeable technicians, with many customers citing specific employees by name and describing positive end-to-end experiences. Pricing is generally viewed as competitive and transparent, with multiple reviewers noting quotes came in significantly lower than competitors and with no hidden ch... Read more

AJ Michaels earns strong praise across a large volume of reviews for professionalism, courteous staff, and knowledgeable technicians, with many customers citing specific employees by name and describing positive end-to-end experiences. Pricing is generally viewed as competitive and transparent, with multiple reviewers noting quotes came in significantly lower than competitors and with no hidden charges. However, a meaningful cluster of negative reviews — spanning multiple years — raises legitimate concerns about project completion, including a documented case of a new HVAC system taking two weeks to produce heat, repeated rescheduling and no-shows, unresolved callbacks, and at least one customer reporting ongoing problems after a $20,000 installation. Experience scores are tempered by a serious allegation of a missed gas leak across multiple maintenance visits, and a bathroom remodel that required significant remediation after five years. The score reflects a company with genuine strengths but a pattern of execution inconsistency that prevents a higher rating. Read less